Client Service Agreement
This Agreement is made between: Service Provider: PocketFriendlyCode.com (“Developer”) Client: The individual or entity purchasing the service (“Client”)
1. Scope of Work
The Developer agrees to perform the services specifically outlined in the purchased service package or the custom quote provided (e.g., Unity Game Reskinning, UI/UX Implementation, Bug Fixing, or Ad Integration).
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Any work requested outside of the original “Scope of Work” will be treated as a new request and may incur additional charges.
2. Client Responsibilities
To complete the project on time, the Client must provide:
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Necessary assets (logos, specific graphics, or sounds) if not included in the package.
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Access to necessary accounts (Unity Dashboard, AdMob, Google Play Console) if integration is required.
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Timely feedback on milestones.
3. Payment Terms
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Service Fees: Payments must be made in full or according to the agreed-upon milestone schedule before the final source code or build is delivered.
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Non-Refundable: Once work has commenced, service fees are non-refundable due to the labor hours invested.
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Additional Costs: Any third-party costs (e.g., Unity Asset Store plugins, server hosting, or API fees) are the responsibility of the Client.
4. Intellectual Property
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Original Code: The underlying framework and “PocketFriendlyCode” proprietary scripts remain the property of the Developer, but the Client is granted a permanent license to use them for the specific project.
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Client Assets: All assets provided by the Client remain the property of the Client.
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Final Product: Upon full payment, the Client owns the final “compiled” version of the project for their commercial use.
5. Timelines and Delivery
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We strive to meet all deadlines; however, delivery dates are estimates.
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Delays caused by the Client (e.g., slow communication or missing assets) will result in a corresponding extension of the delivery date.
6. Support and Warranty
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We provide a 7-day post-delivery support period to fix any bugs related specifically to the work we performed.
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This warranty does not cover issues caused by the Client modifying the code after delivery or changes in third-party SDKs (like a sudden Google Play policy change).
7. Confidentiality
Both parties agree to keep all project details, business strategies, and proprietary code confidential and will not disclose them to any third parties without written consent.
8. Limitation of Liability
PocketFriendlyCode.com is not liable for any loss of profits, store suspensions, or damages resulting from the use of the delivered project. The Client assumes all responsibility for the app once it is published.
9. Acceptance
By making a payment for a service on PocketFriendlyCode.com, the Client agrees to be bound by the terms of this Client Agreement.
How to use this:
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For Custom Orders: If someone messages you on help@PocketFriendlyCode.com for a custom job, send them a PDF of this agreement or a link to it on your site before starting.
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For Service Packages: Link this at the bottom of your “Services” or “Reskinning“ page.
Would you like me to create a “Project Requirement Form” that you can send to clients to gather their info before starting a job?